Frequently Asked Questions
Everything you need to know about your dance and athletic gear.
How do I determine the correct size for dance shoes?
Dance shoe sizing varies by style and brand. Generally, we recommend starting with your street shoe size and referring to the specific size chart located on each product page for precise measurements.
What is your return policy for performance wear?
We accept returns of unworn, unwashed merchandise with original tags attached within 30 days of purchase. Please note that tights and undergarments cannot be returned once the packaging has been opened due to hygienic reasons.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental United States. Expedited shipping options are available at checkout if you need your gear for a fast-approaching recital or competition.
Do you offer group discounts for dance studios or teams?
Yes, we offer a dedicated program for dance professionals and studio owners. Please visit our 'Teacher Program' page to apply for exclusive bulk pricing and professional discounts.
Can I track my order once it has shipped?
Once your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal and Apple Pay.